![]() This is why it is imperative that you keep important data and files backed up to your Google Drive account, external storage, or some other form of off-device storage. Unfortunately, your Chrome OS device can only be accessed with the password that you have forgotten. In most cases, you can reset the password to your Google account. In the event you forget your Google password, I have good news and bad news. That leads us to the next scenario that would have you reset your password. It’s best to do this sooner than later so you don’t forget your old password and lock yourself out of a device. Once you’ve done that, Chrome OS should prompt you to update your credentials and sign in again. To do this, you will need to log into the other devices with the old password. ![]() ![]() Now would be a good time to go ahead and update the password on those devices. If you’re like us, you might have more than one Chromebook around the house. This will update the TPM with the new password and you’re all set. Close your tabs and any apps you may have open. Once you’ve saved your new password, there is one last step. That means your phone, PCs that you use with Chrome, and any smart devices that are linked to your Google account may need to be updated with the new password. Note: This will require you to sign in with the new password on any device that uses your Google account. Now you can set your new Google password. You will now be prompted to enter your current password before you can access the security settings. On the left-hand menu, click “Security” and the second item in the list should say “Signing in to Google.” The top line says “password” and that’s the one you want to click in order to update your password. Pretty cool, huh? Next, you will need to find the password settings. You can actually get to this page faster by heading to your personal Google activity URL. If you have multiple accounts logged into your device, double-check to make sure that you are headed to the account you wish to update. Click the photo and select “Manage your Google account.” It will be the one directly below your photo, not the one at the bottom of the dropdown. At the top-right corner, you should see your profile picture. If you have a custom New Tab Page, you can just go to Google or any of your connected Google services such as Gmail or Google Drive. To begin, open up a New Tab Page on your Chromebook. This method takes presumes that you know your current Google password. This is best done from the Chromebook you use regularly. If you simply want to change your login password for your Chromebook, you just have to update the password associated with the Google account that you use to log in.
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